How the Legislative Assembly of Ontario Responded To The COVID-19 Pandemic
Unplanned business interruptions can occur at any time. Having a Continuity of Operations Plan (COOP) helped the Legislative Assembly of Ontario ensure that it had the resources and information required to mitigate and respond to the COVID-19 emergency and to enable resilience and resumption of on-site service delivery. In this article, the author(s) explain how the Assembly’s business continuity planning helped staff navigate the challenging circumstances around the unfolding COVID-19 pandemic and how resumption planning is being used to return to more normal operations.
Hugh McGreechan, William Short and Wendy Reynolds
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